There are NO GUARANTEES made as we have no control during the healing process.

A NON-REFUNDABLE booking fee is required to secure your appointment and will be applied toward your overall cost. The remaining balance is processed on the day of your initial appointment. 

Please review the pre-care and aftercare instructions carefully to avoid any fees or cancellation of your appointment. Cancellations will automatically result in a forfeit of your booking fee. 

If you need to reschedule, a 48-hours notice is required. Failure to give a 48-hours notice will forfeit your booking fee and a new booking fee is required if you would like to reschedule. Each client is only allowed to reschedule twice. 

Please note that if you fail to show up to your appointment, your booking fee is forfeited. If you decide to reschedule after the fact, a payment for the full service amount is required to secure another appointment.

Please notify us if you are running late for your appointment. Your appointment time will not be extended. If you are more than 25 minutes late, you forfeit your booking fee and the cancellation of your appointment. A new booking fee will be required to rebook a new appointment. 

ALL BOOKING FEES ARE NON-REFUNDABLE 

If you have existing cosmetic tattoos on your eyebrows from a different artist, you will need to text/email us clear photos in natural lighting to be pre-approved for a redo or cover up before booking an appointment. Failure to provide a photo prior to booking may result in a forfeit of your booking fee. In some cases, we may need to schedule an in office consultation to better assess your existing PMU. 

Annual Touch-Ups are for existing clients only! All first time clients will be charged full price. 

All transactions are final. No refunds will be issued 

CONTRAINDICATIONS TO PERMANENT/ SEMI-PERMANENT MAKEUP 

Please review the list below before booking. If you book an appointment and have one of the listed conditions, your appointment will be canceled and your booking fee will be forfeited.

• Under 18 years of age 

• Pregnant or breastfeeding

• Have eczema, seborrheic dermatitis, psoriasis, rosacea, shingles, open cuts, or wounds on/around the brow area 

 • Epilepsy/seizures 

 • Diabetes (requires doctor's clearance) 

 • Currently taking antibiotics 

 • Hemophilia or other bleeding disorders 

 • Cardiac valve disease, heart problems, or taking blood thinning medications 

 • Organ transplant, cancer or undergoing chemotherapy/radiation 

 • Hepatitis, compromised liver, HIV/AIDs 

 • Had Botox done (no Botox 1 month before and 1 month after procedure) 

 • Accutane (isotretinoin): Must wait at least 6 months before any treatment can be done 

 • On topical steroids, Retin-A or Renova (tretinoin) 

 • Autoimmune diseases (lupus, rheumatoid arthritis, etc.) 

 • Immune compromised or have any other medical condition that causes slow healing or a high risk of infection